HOW WILL I KNOW IF MY ORDER HAS BEEN SHIPPED

After your order is paid and shipping is confirmed, you will receive an email with shipping information.

WHERE CAN I FIND MY TRACKING # FOR MY SHIPMENT?

After your order is shipped, you will receive an email with your tracking number. You can be taken directly to the tracking page via the link in this email.

WHO IS YOUR SHIPPING PROVIDER?

Black Goat cashmere ships via FedEx,UPS and Canada Post.

Please note: Ground orders typically have a transit time of approximately 2 days to major metropolitan areas and 3 days to more rural areas. Please note that while Shipping Service is always fast and accurate, Ground Shipping does not guarantee an exact arrival date. If you need a guaranteed arrival time, we encourage you to choose the expedited options at an additional charge.

DO YOU SHIP INTERNATIONALLY?

Black Goat Cashmere ships worldwide. International shipping charges are automatically calculated upon checkout .Shipping Services bases the cost on several factors, including total price of items, the weight of the package, and its destination. To determine the cost, please add your selected items to your cart and proceed to checkout. At that time, you will be able to view the shipping costs on the review page of the checkout process.

Please note: International orders are sometimes subject to duties and taxes billed by your country's customs department upon arrival. Black Goat Cashmere is not responsible for any duty, tax, or freight charges billed from the country the merchandise is being shipped to.